Seagate Technology plc has announced that its Backup Plus family of external storage offerings will now include 200GB of OneDrive cloud storage, a major added value, and the addition of Lyve’s photo and video management app. Seagate Backup Plus drives come equipped with Seagate Dashboard software for easy plug-and-play PC backup as well as the addition of mobile and social media backup. Seagate DriveDetect.exe method (recommended) Click here to download Drive Detect. When running Drive Detect you will see a screen like this. Look for the drives that are attached: In the example above the Drive Name is the same as the Model: ST31500341AS, the serial number is 9VS00J20 and the firmware revision is SD1A.

Seagate is a well-known hard drive brand opted by many users because of its quality. But, few users running with Windows 10 are facing some common issues with Seagate hard drive. So, let’s see how to fix Seagate hard drive issues on Windows 10.

Issue 1. Seagate Manager Windows 10 problems

Fix 1: Reinstall Seagate Programs

Seagate Manager issues are comparatively common. So, if you are facing manager issues then reinstall the Seagate software. First, uninstall the Seagate software, using these steps,

1. Open Settings
2. Select Apps & Features
3. Wait until all installed apps load
4. Find Seagate software and uninstall
5. From Seagate’s website, download software again
6. Install it on your Windows 10 computer
7. Update drivers

Fix 2: Disable Microsoft OneDrive

It is informed that Microsoft OneDrive causes issues with Seagate hard drives and Seagate Manager. So, try disabling OneDrive using these steps and see the problem resolved.

1. Open Task Manager
2. Go to Startup and find OneDrive
3. Right-click, and select Disable option

Issue 2. Seagate Driver Windows 10 issues

Fix: Reinstall Paragon driver in Compatibility Mode

Paragon driver can often give rise to Seagate Backup Plus issue, and to fix these problems, you have to reinstall Paragon driver in compatibility mode. So, first go to Settings > Apps & Features and uninstall Paragon driver. Then, from Seagate’s website, download Paragon driver and install it. Now, follow these instructions:

1. Locate Paragon driver setup file
2. Right-click on the file
3. Opt Properties
4. Select Compatibility
5. Enable, Run this program in compatibility mode for option
6. Choose an older version of Windows
7. Click Apply, then OK

Issue 3. Seagate Portable Drive Windows 10

Fix 1: Disable Fast Startup

Sometimes, your Seagate external hard drive might not get recognized, when you are using Fast Startup. So, you can try turning Fast Startup off in Windows 10 (it is turned on by default). Here is the procedure to turn off Fast Startup in Windows 10.

1. Open Windows 10 Control Panel
2. Navigate to Hardware and Sound
3. Select Power Options
4. Opt Choose what the power button does
5. Choose Change settings that are currently unavailable
6. Reach Shutdown settings
7. Disable Turn off fast startup (recommended)
8. Opt to Save changes
9. Restart your computer

Now, your Seagate external hard drive should be detected by the Windows 10 system.

Fix 2: Try Different USB Port

If the above fix doesn’t help you then try this simple workaround. For this, you need one more USB device, which is associated with your Windows computer.

1. Restart your Windows 10 PC/Laptop
2. Unplug the device from working USB (ex: Mouse)
3. Connect your Seagate portable drive to that USB port

Now your Seagate external hard drive should get recognized by Windows 10. And, this solution perfectly works with Seagate GoFlex.Apart from hard drive and Manager issues, you may also face with Seagate network drive, GoFlex drives etc. So, never give up. Instead, do a proper workaround on your problem and fix it using apt ways.

Apart from hard drive and Manager issues, you may also face with Seagate network drive, GoFlex drives etc. So, never give up. Instead, do a proper workaround on your problem and fix it using apt ways.

If you have tried to install OneDrive or CorelDRAW 2019 on a Mac and have received failure messages, read on.

TL;DR – The issue may be with the way your drive is formatted. Mac gives several options to format drives, including case sensitivity (for more information on what that means, see this). Reformatting the operating system (OS) drive to a file system without case sensitivity solved the problem.

Crash Log

Below is the crash log data from the failed CorelDRAW installation:

System Integrity Protection: enabled

Crashed Thread:0

Exception Type:EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note:EXC_CORPSE_NOTIFY

Termination Reason:DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /Library/Preferences/*/libPASMUtility.dylib

Referenced from: /Library/Corel/*/Common.bundle/Contents/MacOS/CrlConfig.dylib

Reason: image not found

Binary Images:

0x10f035000 –0x10f038ffb +com.corel.coreldrawsuite.2019.coreldraw (21.2.0.708 – 21.2.0.708) <32411D16-6E77-3D85-BCAC-87D2742DAE63> /Applications/CorelDRAW Graphics Suite 2019/CorelDRAW 2019.app/Contents/MacOS/CorelDRW

0x10f041000 –0x10f07dff7 +CrlConfig.dylib (0) <C1B5BBCC-BE7D-3995-80CC-DB239E29C2BA> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlConfig.dylib

0x10f0e6000 –0x10f2dbff7 +CrlUtils.dylib (0) <E8ACFE58-EFB9-384E-A075-85B81F539EC3> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtils.dylib

0x10f413000 –0x10f500fff +CrlUtl.dylib (0) <4431A68A-98A9-3DD1-91B0-27739541AC0D> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtl.dylib

The parade sunshine girl rarefied. 0x10f67f000 –0x10f67fffb +CrlBoxInfo.dylib (0) <B4B51B54-595F-3D46-BB0E-64697FC55F29> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlBoxInfo.dylib

0x10f688000 –0x10f691ff7 +CrlUtf.dylib (0) <A703F48E-BC29-3B02-826E-A13797B6AAB9> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtf.dylib

0x111d15000 –0x111da5b5fdyld (733.6) <DAFEA246-2F9A-3DCB-A37C-4246D4F92770> /usr/lib/dyld

0x7fff63805000 – 0x7fff63806ff3libSystem.B.dylib (1281) <1DD1BCD2-2C85-3B81-8CAF-224FB042F441> /usr/lib/libSystem.B.dylib

0x7fff63ae3000 – 0x7fff63b36ffflibc++.1.dylib (800.7) <1D42387D-206A-3F06-9B5F-705B83EAC295> /usr/lib/libc++.1.dylib

0x7fff65645000 – 0x7fff65676ff6libobjc.A.dylib (781) <D866A31E-5CB1-3327-8D22-C4F83C9225D0> /usr/lib/libobjc.A.dylib

<snipped>

Thinking there was some library files missing based on the above log, I tried to correct that, which did not solve the problem. There were several people with the same problem on discussion forums, but I did not see any resolution to the questions. Coincidentally, I was also trying to install Microsoft OneDrive on my Mac and it also failed, but Microsoft’s crash logs provided a bit more context. According to those logs, it was because of the case sensitivity formatting of my Mac’s hard drive (I was using APFS – Case-sensitive, encrypted). This was the first time I’ve ever had anything fail like this.

Solution

Step 1 – Make a complete Time Machine backup of your Mac on a different disk for disaster recovery purposes. The Time Machine backup will not help with the rest of this because restoring a Time Machine backup also restores the drive’s original formatting.

Step 2 – Get an external hard drive that is the same size or larger than your OS drive. Format this drive in a format that is NOT case-sensitive. I used Mac OS Extended (Journaled). After plugging in the drive to your Mac, navigate to Disk Utility, select the disk and then format it (screenshot below).

Click the disk on the left column (in this example, Seagate FreeAgent), then the “Erase” button at the top of the disk utility screen. At this point, you can give the disk a name and select the formatting options. Select with APFS or Mac OS Extended (Journaled). Don’t worry about encryption now, we will do that later.

Note – There is some information out there about performance with different file systems on different drives. The recommendation is that spinning disks should use Mac OS Extended and solid state drives (SSD) should use APFS.

Step 3 – Create a bootable clone of your Mac OS drive. There are several ways to do this, but I used Carbon Copy Cloner. It worked perfectly and they have a free trial if you want to try it out (note – I have no relationship with this company and get nothing for suggesting this).

Carbon Copy Cleaner has a clean interface and is easy to use. Simply select your source drive (your Mac OS drive) and your destination drive (the external drive you just formatted) and begin the clone. At the completion, your cloned drive should be bootable.

Step 4 – Tell your Mac to boot from your external hard drive that contains the cloned image of your Mac. To do this, navigate to system preferences > Startup Disk and then select the external drive. Reboot your computer.

Step 5 – Once rebooted to the cloned external drive, open up disk utility and by using the same steps from step 2 above, format your internal Mac OS drive to a format not using case-sensitivity. I chose APFS and did not select encrypted, yet. We’ll do that at the end.

Step 6 – After the internal drive has been formatted, launch Carbon Copy Cloner and reverse the previous process. You’ll now restore your cloned copy from the external drive to the freshly formatted internal drive. Note – I experienced some delays in the restoration and found two problems: 1) spotlight was trying to index the external drive, and 2) my endpoint protection software was scanning all files as they were being copied. I disabled both spotlight indexing and endpoint protection temporarily, stopped the copying process and then restarted it. It made a huge difference. Carbon Copy Cloner has a blog post about this here.

Step 7 – Once the transfer has completed, go back to System Preferences > Startup Disk and select your internal OS drive as the startup disk. Reboot your Mac to the internal drive. You may see your Mac validating different software packages and you might need to re-authenticate with some cloud-based services, but everything should be functional.

Step 8 (Optional, but highly recommended) – If everything is functioning as expected, apply FileVault encryption to your Mac OS drive. Navigate to System Preferences > Security & Privacy > FileVault and turn on FileVault. This will begin encrypting your OS drive immediately. Make sure to either copy down the recovery key or store it in iCloud. Side note – storing your recovery key in the cloud is handy, but it also means that if your cloud storage is accessed (either via a cyberattack or by law enforcement with a search warrant) the recovery code can be obtained and used to access your Mac. If you are worried about your privacy, it is not recommended to store this recovery key in the cloud.

Step 9 – Erase your external hard drives (you should have two, one with the Carbon Copy Cloner and the other with a Time Machine backup). Remember, you have two full backups of your Mac drive on the external drives and they are not encrypted. It is recommended that you use Mac’s built in tool to securely erase the drive. To do this, navigate to Disk Utility, select the disk from the left column, and click “Erase” on the top of the screen. Next, give your disk a name (if you want), select your formatting and scheme, and then click “Security Options”.

Security Options provides you with several choices. Essentially, you are selecting how many passes of data your Mac will write to the drive to ensure that no remnant of data will be available for someone with forensic expertise. Selecting the first choice of one pass of random data and a second pass of all zeros is perfectly acceptable and the fastest option.

Step 10 – As your OS disk is being encrypted and you are wiping your external backup disk(s), try to reinstall OneDrive, CorelDRAW or whatever app you were having difficulties with. Immediately after I went through these steps, I successfully installed both programs.

Step 11 – Now that your Mac is properly formatted and you have tested everything, it is time to make a full Time Machine backup or clone.

Did this work for you? Please leave comments below if you have questions or if this solved a similar challenge you had with these applications or something else.

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